Administration Staff

Pamela Brickhouse, A.B.A

Accounts Receivable / Billing Coordinator

Pam has her Associates degree in Business Administration and has over 30 years of experience in accounting principles. She manages BCA’s accounts receivable department and collaborates with clients to manage their invoices or assist with payment plans when necessary.  When Pam is not working, she enjoys spending time with her family and spoiling her grandchildren.

Kaitlin Ivins, M.A

Intake Coordinator / Medical Assistant / Administrator 

Kaitlin earned her medical assistant certification from The American Institute.  Kaitlin, known for her kind and warm approach with clients, coordinates a client’s first appointment with a well-matched therapist.   Kaitlin also performs administrative duties to support BCA’s psychiatric nurse practitioner and the independently contracted therapists.  Kaitlin coordinates patient scheduling, serves as a triage for patient questions, secures necessary medical records and consent forms, and assists with prescription refills.

When Kaitlin is not working, she is busy mothering three young boys.

Danielle Marie

Medical Biller / Receptionist

Danielle earned her medical billing and coding certificate from LCCC.  Danielle processes all of BCA’s insurance claims and oversees the distribution of incoming insurance payments.   She is adept at handling all aspects of the billing process, which often includes analyzing and solving issues with insurance claim denials.  She is happy to answer any questions regarding your claims or explanation of benefits.  Danielle is also very efficient with getting new contracted therapists on the insurance panels.

When Danielle is not working, she is sewing toys, beds, and hammocks for her little furry pets.

Kimberly Woodling

MSW, LCSW, Owner, CEO

Kim is the owner of Bethlehem Counseling Associates.  She began at BCA as an independently contracted therapist in 2010.  Then, in 2016, she and her (now, late) husband Paul took over the ownership of BCA.  Kim has grown the practice to meet the demands of therapy in the Lehigh Valley.  As CEO, Kim works on business development and marketing strategies, clinician and vendor contract negotiations, company long and short-term goals, business financials, and is the visionary for the “big picture” of BCA.

When Kim is not working, she is still thinking about work. 🙂  She also enjoys home decorating and organizing, travel, socializing with friends and spending time with her 2 cats. 

Paul Woodling, MSPT, MSB

MSPT, MSB, Owner/CEO

The late Paul “Woody” Woodling, (1972-2021) was the co-owner of Bethlehem Counseling Associates along with his wife, Kimberly Woodling.  Paul spent the majority of his career in Medical and Technology Sales, prior to he and his wife purchasing BCA from Pete and Linda Palmo in 2016.  Paul assisted with the day-to-day operations at BCA, with a focus on insurance company and business marketing relations.  He held two master’s degrees in healthcare and science: physical therapy and cell biology.  Paul brought his quick wit and love of laughter to the office environment on a daily basis.  He was a charismatic and engaging leader who put a smile on everyone’s face.  His legacy and mission to foster a positive, lighthearted work environment with high employee morale will live on at BCA.